Outages | Tombigbee Electric Cooperative

REPORT AN OUTAGE ONLINE VIEW CURRENT OUTAGES

Outage Reporting Tips

Phone

The most effective way to report an outage is to call our dedicated outage number: 205-498-8070.

Please have your account number ready just in case your phone number hasn't been updated.

Please note: during a widespread or prolonged outage, the phone lines may become congested and reporting online may be a better option.

Online

Click on the Report an Outage link above to log in to our customer service portal to report your outage. You can also click on the View Current Outages link above to see how many members are currently without power and where the outages are located.

Another option is to report your outage from our FREE App. Click on the appropriate link below to download the app.

Facebook

Outage information and restoration updates are available on our Facebook page.

Facebook is updated by our staff and information is provided when available.

Please Note: Our Facebook page is not monitored 24/7. We recommend you reporting your outage by phone or online. If you do post to Facebook, please do not share any personal information including your address on our page for your protection.

Report an Outage

Member Name

Please enter the name of the account holder.

Account Number

Date & Time of When Outage Started

Member Phone Number

Member Cell-Phone

Member E-mail

Outage Location

Please provide us with the address or area where this outage has occurred.

Address

Address 2

City/Town

State/Province

ZIP/Postal Code

Would you like confirmation of outage notification receipt?

Yes

If so, what is the best way to reach you?

Text Message (SMS)

E-mail

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